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Customer Services

Our dedicated Customer Services team is available between 8:30am and 5:00pm, Monday to Friday. Our team can provide support and assistance in several key areas:

  • Purchasing products
  • Quoting for products
  • Offering product advice (please note: for more complex products you will be referred to a Product Advisor)
  • Supplying contact details for your local Product Advisor
  • Providing speedy resolution to problems and issues

We also have an International Customer Services team available to deal with enquiries from outside the UK. Our International team can communicate in a variety of languages including French, German, Danish, Swedish and Norwegian. 

You can contact our International Customer Services team in the following ways:

Phone: +44 (0) 1626 831 825
E-mail: info@smirthwaite.co.uk
Fax:    +44 (0) 1626 831 825