As an essential key worker, Smirthwaite engineers are fully kitted out with all the necessary government guideline PPE (as shown above) and will be following a COVID-19 specific set of risk assessment criteria and safe system of working guidelines.

Our safe system of working:

  • The engineer will clean their hands thoroughly with specialist hand sanitiser and will put on a new set of PPE.
  • No tools or equipment will be brought into your home until they are sanitised thoroughly.
  • A Smirthwaite ID badge will be clearly worn and the engineer will arrive in a sign-written vehicle.
  • A distance of no less than 2m will be kept between you and the engineer.
  • What will be undertaken on the day will be explained to you fully by the engineer.
  • Unfortunately, the engineer will not be able to accept refreshments.
  • The work will be undertaken quickly, effectively and under strict CV-19 safe working practice guidelines.

Before we leave, we will:

  • Ensure that the work has been carried out fully and correctly by undertaking rigorous testing.
  • Explain to you what has been undertaken on the day – maintaining the recommended 2m social distancing.
  • Fully decontaminate the area of works ensuring that every surface has been thoroughly cleaned with CV-19 eliminating chemicals.
  • Remove all waste materials from your home.
  • Wipe any surfaces that the engineer has made contact with when exiting your home using CV-19 eliminating chemical wipes.