Your safety and welfare is our number one priority

As an essential key worker, Smirthwaite engineers are fully kitted out with all the necessary government guideline PPE (as shown above) and will be following a COVID-19 specific set of risk assessment criteria and safe system of working guidelines.

Our safe system of working:

  • The engineer will clean their hands thoroughly with specialist hand sanitiser and will put on a new set of PPE.
  • No tools or equipment will be brought into your home until they are sanitised thoroughly.
  • A Smirthwaite ID badge will be clearly worn and the engineer will arrive in a sign-written vehicle.
  • A distance of no less than 2m will be kept between you and the engineer.
  • What will be undertaken on the day will be explained to you fully by the engineer.
  • Unfortunately, the engineer will not be able to accept refreshments.
  • The work will be undertaken quickly, effectively and under strict CV-19 safe working practice guidelines.

Before we leave, we will:

  • Ensure that the work has been carried out fully and correctly by undertaking rigorous testing.
  • Explain to you what has been undertaken on the day – maintaining the recommended 2m social distancing.
  • Fully decontaminate the area of works ensuring that every surface has been thoroughly cleaned with CV-19 eliminating chemicals.
  • Remove all waste materials from your home.
  • Wipe any surfaces that the engineer has made contact with when exiting your home using CV-19 eliminating chemical wipes.

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